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Customer Service


WELCOME TO RICHER SOUNDS IRELAND CUSTOMER SERVICE

We are a small but specialised team that's here to help you with any issues you've been unable to resolve at your local branch.

Not only that, but we can arrange call-backs, book installs and answer any questions about our fantastic range of TV, hi-fi and home cinema. You can be assured that your enquiry will be dealt with by a friendly and experienced colleague who will help you every step of the way.

Whatever your needs, give us a call - we're not happy until you're happy

WE'RE HERE TO HELP!

 "If you feel you have any issues that cannot or have not been resolved to your satisfaction at branch level, please contact us as soon as possible and we'll do everything we can to assist."

LOWEST PRICES GUARANTEED

 
WE GUARANTEE TO BE THE CHEAPEST!
"Price Beat is even valid for 7 days after purchase! Products must be brand new, boxed, carry a comparable warranty and be in stock at time of purchase."


GOT A QUESTION? WE'LL FIND THE ANSWER!
"If you've got a question you need answering and aren't sure where to start just give us a call. We'll let you know, find out for you, or put you in touch with someone who can."
 

NEED HELP SETTING YOUR EQUIPMENT UP? 
"If you need assistance with installing your equipment we can put you in touch with our Telesales department who will be more than happy to arrange this for you over the phone. You can call them directly on 0333 900 0070
 
IN A HURRY & NEED US TO CALL YOU BACK?
"Not a problem! Or perhaps a sudden question has come to mind out of hours. We can get back to you by phone or email." Just mail us on sales@richersounds.ie 

If you feel that you have any issues that have not, or cannot be resolved to your satisfaction at branch level – please don’t hesitate to email our management team:
Email: johnmc@richersounds.ie  

As a final last resort please contact Julian Richer, founder of Richer Sounds at julian@richersounds.com and Julian will do his best to help.

Company information:
We are:
Beechill Enterprises Limited
Trading as: 
Richer Sounds Ireland

Registered office address:
7 Smithfield Square North
Belfast 
BT1 1FN

The Producer Register Limited # IE01123WB
Registered Company No. : NI29337