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Contact Us


We have a number of ways for customers to contact us.

(1) The good old phone - Unlike lots of e-tailers, we actually have humans  on the end of phones who can answer queries or help you make a decision or can help with a technical enquiry should one arise. They can also help with sales and stock enquiries too. (we try to employ multi-talented individuals !) Of course sometimes the phones are busy, so please do leave a message and we will get back to you asap - if its urgent please make sure to leave a message AND drop us an email - belt and braces! that was everyone in Customer services and management will see your message and leave us with no excuse for not getting back to you asap :) ( Mail: sales@richersounds.ie)

If your query is relating to the store or you have a stock enquiry, please call :

(from NI) 0333 900 0070 and select option 3
(from ROI) 0044 333 900 0070 and select option 3

If your query is relating to an internet order (already placed) or you would like to place an order for delivery, please call :

(from NI) 0333 900 0070 and select option 2
(from ROI) 0044 333 900 0070 and select option 2

(2) Email - No forms to fill out or hoops to jump through, just email us to sales@richersounds.ie if you have any query other than a service/repair enquiry.

If your query relates to a repair or faulty item, please email service@richersounds.ie

(3) In person - We, unlike many retailers do like to see our customers face to face so if you fancy a chat, coffee, a free copy of NME or a demo of your favourite product in our comfy demo room, pay us a visit at :

Richer Sounds Ireland
Beechill Enterprices Limited
7 Smithfield Square
Belfast
BT1 1FN

(4) In the event you have a complaint or an issue that cannot be resolved at store level - please feel free to email our Managing Director, John McDonald at johnmc@richersounds.ie and he will do his best to resolve any issue to your satisfaction.

(5) Facebook - we are starting to develop our local FB page and we welcome your input and feedback via our Facebook page
https://www.facebook.com/RicherSoundsBelfast

Seasonal Opening hours 2019 /2020:

NOVEMBER

Sunday 24th November: 13:00-17:00

Monday 25th November: 11:00 - 18:00

Tuesday 26th November: 11:00 - 18:00

Wednesday 27th: 11:00 - 18:00

Thursday 28th: 11:00 - 19:00 

FRIDAY 29th BLACK FRIDAY - 09:00 - 19:00

Saturday 30th: 10:00- 18:00

 

DECEMBER

Sunday 1st: 13:00 - 17:00

MONDAY 2nd - CYBER MONDAY: 10:00 - 18:00

Tuesday 3rd: 11:00 - 18:00

Wednesday 4th: 11:00 - 18:00

Thursday 5th: 11:00 - 19:00

Friday 6th: 11:00 - 18:00

Saturday 7th: 10:00 - 17:00

Sunday 8th: 13:00 - 17:00

Monday 9th: 11:00 - 18:00

Tuesday 10th: 11:00 - 18:00

Wednesday 11th: 11:00 - 18:00

Thursday 12th: 11:00 - 19:00

Friday 13th: 11:00 - 18:00

Saturday 14th: 10:00 - 17:00

Sunday 15th: 13:00 - 17:00

Monday 16th: 11:00 - 18:00

Tuesday 17th: 11:00 - 18:00

Wednesday 18th: 11:00 - 18:00

Thursday 19th: 11:00 - 19:00

Friday 20th: 11:00 - 18:00

Saturday 21st: 10:00 - 17:00

Sunday 22nd: 11:00 - 17:00

Monday 23rd: 10:00 - 18:00

Tuesday 24th Christmas Eve: CLOSED

Wednesday 25th Christmas Day: CLOSED

Thursday 26th Boxing Day: ANNUAL SALE STARTS - 10:00 - 17:00

Friday 27th: 10:00-18:00

Saturday 28th: 10:00 - 17:00

Sunday 29th: 13:00- 17:00

Monday 30th December: 10:00 -18:00

Tuesday 31st - New Years Eve: 10:00 - 16:00

Wednesday 1st January - New Years Day: 13:00 - 17:00

Thursday 2nd Jan: 11:00 - 19:00

Friday 3rd Jan: 11:00 - 18:00

Saturday 4th Jan: 10:00 - 17:00


Normal Opening hours : 
            

DAYS SHOP MAIL ORDER
MONDAY 11:00am - 6:00pm 9:30am - 5:30pm
TUESDAY 11:00am - 6:00pm 9:30am - 5:30pm
WEDNESDAY 11:00am - 6:00pm 9:30am - 5:30pm
THURSDAY 11:00am - 7:00pm 9:30am - 5:30pm
FRIDAY 11:00am - 6:00pm 9:30am - 5:30pm
SATURDAY 10:00am - 5:00pm Calls diverted to store
SUNDAY 1:00pm - 5:00pm Calls diverted to store



 - If you do need to contact us outside of these hours we do try to monitor our emails and also our Boards.ie Forum at http://www.boards.ie/ttforum/1105 and we will get back to you on any query asap.


Beechill Enterprises Limited Trading as Richer Sounds Ireland
The Producer Register # IE01123WB